Cookie Policy

DRAFT

Last updated: February 12, 2026

This Cookie Policy explains how Pindown AI ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at pindown.ai (the "Service").

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites recognize your device and remember information about your visit, such as your preferences, login status, and settings.

Cookies can be "persistent" (remain on your device until deleted or expired) or "session" (deleted when you close your browser). They can also be "first-party" (set by us) or "third-party" (set by other services).

2. How We Use Cookies

We use cookies and similar tracking technologies for the following purposes:

  • Essential functionality: Enable core features like authentication, security, and account access
  • Performance and analytics: Understand how you use our Service to improve user experience
  • Preferences: Remember your settings, language, and theme preferences
  • Security: Detect and prevent fraud, abuse, and security threats
  • Marketing: Deliver relevant advertising and measure campaign effectiveness (with your consent)

3. Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the Service to function and cannot be disabled. They are usually set in response to actions you take, such as logging in, setting privacy preferences, or filling in forms.

Authentication & Session Management

Purpose: Keep you logged in and maintain your session
Duration: Session or up to 30 days
Provider: Firebase Authentication

Security & Fraud Prevention

Purpose: Protect against malicious activity and abuse
Duration: Session
Provider: Pindown AI, Paddle

Cookie Consent

Purpose: Remember your cookie preferences
Duration: 1 year
Provider: Pindown AI

Functional Cookies

These cookies enhance functionality and personalization, such as remembering your preferences and settings.

User Preferences

Purpose: Remember theme (light/dark mode), language, and UI settings
Duration: 1 year
Provider: Pindown AI

Feature Flags

Purpose: Enable/disable features based on your account settings
Duration: Session
Provider: Pindown AI

Analytics & Performance Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. This helps us improve the user experience.

Usage Analytics

Purpose: Track page views, feature usage, and user flows (anonymized)
Duration: Up to 2 years
Provider: Google Analytics (anonymized IP)

Performance Monitoring

Purpose: Monitor page load times and errors
Duration: Session
Provider: Pindown AI

Marketing & Advertising Cookies (Optional - Requires Consent)

These cookies are used to deliver relevant advertising and track campaign effectiveness. We only use these with your explicit consent.

Advertising Tracking

Purpose: Deliver targeted ads and measure campaign performance
Duration: Up to 90 days
Provider: Google Ads, Facebook Pixel (if consent given)

Retargeting

Purpose: Show you relevant ads on other websites
Duration: Up to 180 days
Provider: Third-party ad networks (if consent given)

4. Third-Party Cookies

Some cookies are set by third-party services that appear on our pages. We do not control these cookies. Third-party providers include:

  • Paddle: Payment processing and subscription management (Merchant of Record)
  • Google Analytics: Website analytics (anonymized data)
  • Firebase: Authentication and hosting services
  • Google Cloud Platform: Infrastructure and AI services

We recommend reviewing the privacy policies of these third-party services to understand how they use cookies:

5. How to Control and Delete Cookies

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Delete all cookies stored on your device
  • Block all cookies from being set
  • Allow only first-party cookies
  • Block specific third-party cookies
  • Receive notifications when cookies are being set

Browser-Specific Cookie Settings:

5.2 Cookie Consent Manager

When you first visit our website, you'll see a cookie consent banner where you can choose which types of cookies to allow. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

5.3 Opt-Out of Analytics

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6. "Do Not Track" Signals

Some browsers have a "Do Not Track" (DNT) feature that lets you tell websites you do not want to be tracked. Currently, there is no industry standard for how to respond to DNT signals. We do not currently respond to DNT browser signals, but we respect your right to control cookies through browser settings and our cookie consent manager.

7. Mobile Device Identifiers

If you access our Service through a mobile app, we may use mobile device identifiers (such as Apple's IDFA or Google's Advertising ID) for similar purposes as cookies. You can control these through your device settings:

  • iOS: Settings → Privacy → Tracking → Allow Apps to Request to Track
  • Android: Settings → Google → Ads → Opt out of Ads Personalization

8. GDPR and Cookie Consent (EU Users)

If you are located in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR) and the ePrivacy Directive regarding cookies. This means:

  • We obtain your explicit consent before setting non-essential cookies
  • You can withdraw consent at any time through our cookie settings
  • We provide clear information about what cookies we use and why
  • Essential cookies are exempt from consent requirements but are disclosed
  • You have the right to refuse cookies without affecting access to basic service features

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on this page with a new "Last updated" date
  • Displaying a prominent notice in our Service
  • Sending you an email notification (for significant changes)

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

10. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact us:

Pindown AI

Email: contact@pindown.ai

Website: https://pindown.ai

By using Pindown AI, you acknowledge that you have read and understand this Cookie Policy.

Related documents: Terms of Service · Privacy Policy · Refund Policy