Turn swimlane docs into a process flow pin
P
PindownSwimlane workflows with bottlenecks and stages—onboarding maps, support escalations, and ops handoffs.
Process docs in Word don't show where work stalls. Turn swimlanes into a process flow pin—stages, owners, and bottleneck markers on the canvas.
Example: process flow pin
Loading process flow...
Why use a process flow pin?
Swimlanes
See handoffs between teams.
Bottleneck callouts
Highlight waits and approval gaps.
Living ops map
Edit when the real process changes.
Getting started
Add a process flow pin, define lanes and steps, mark bottlenecks. Pair with approval queue pins where humans gate automation.
Frequently Asked Questions (FAQ)
Process flow vs Mermaid?
Process flow = opinionated swimlane UI. Mermaid = diagram-as-code for architects.
Who maintains the map?
Ops or PM owner—review quarterly or after incidents.
Can we link steps to SOPs?
Add Markdown or links pins beside each stage.